At a time when journalists are grappling with eroding trust in media and finding new ways to build connections with the communities they serve, we offer a concrete way of talking about and documenting relational engagement.

School of Journalism and Communication
The forum for the future of local news and civic health
At a time when journalists are grappling with eroding trust in media and finding new ways to build connections with the communities they serve, we offer a concrete way of talking about and documenting relational engagement.
This report examines how newsrooms across the country are pursuing deeper audience engagement using the tools and methods provided by the company Hearken. Our goal is to examine how newsrooms are taking up the challenge to involve the public at every stage of the news production process.