Community Perspectives on Florence’s Information Ecosystem (2025)

With a population that skews older and a patchwork of information channels—ranging from Facebook groups to library bulletin boards—Florence faces the challenge of keeping residents informed without a single, consistent hub. The project, conducted by University of Oregon students, included a co-designed survey with 106 responses, a well-attended listening session, and weekly planning meetings with community partners.

Review more of our research that informs our work

Advancing Community-Centered Journalism

A practical and provocative set of lessons and experiences for journalists who are new to the community-centered approach and those already practicing it. Damian interviews over a dozen leading thinkers and practitioners about how CCJ is implemented in various news organizations.

Engaged Journalism: Listening to Salem’s Hispanic Community

Guided by the Listening Post Collective’s Playbook, the team conducted a bilingual survey, held a listening session with 80 students, and visited community gathering spaces. The assessment revealed that while residents—especially youth—are highly connected through personal networks, social media, and local Spanish-language radio, there remain gaps in access to trusted, timely, and bilingual civic information.

Redefining News: A Manifesto for Community-Centered Journalism

This forward-thinking report makes the case for embracing a more inclusive, community-focused model of journalism, one that prioritizes listening to and collaborating with communities to produce relevant, equitable and impactful news and storytelling. The report features an actionable framework to put the principles of Community-Centered Journalism into practice and explains how this approach differs from traditional models of journalism, with potential benefits including rebuilding trust, tackling inequities, and fostering civic engagement.

Assessing Oregon’s Local News & Information Ecosystem 2022

This report represents one step toward assessing the state of local news in Oregon and what can be done to strengthen it. Counting and mapping Oregon’s local news producers will track further changes. And by looking at initiatives underway around the country, Oregon’s newsrooms, educators, funders, and policy-makers can consider emerging innovations to build the vitality of Oregon’s local news that mean communities’ information needs.

Community Perspectives on Hermiston’s Information Ecosystem (2022)

Through surveys, site visits, and facilitated conversations, students explored how residents get and share local news, what sources they trust, and where information gaps exist. Overall, residents rated themselves as fairly well informed. Facebook—especially the “What’s Happening in Hermiston” and “NEW What’s Happening in Hermiston” groups—was the most frequently used source for local updates, though trust in it was mixed.